Order Support & Assistance

We’re here to make your experience smooth and satisfying — from browsing to receiving your handmade carpet.

If you face any issue with placing an order, such as:

1) Payment not going through

2 ) Shipping address problem

3 ) Order confirmation not received

4 ) Item added to cart but not showing

5 )  Need help selecting size or design

Or if you have concerns after placing an order, such as:

 6 ) Delayed shipping or tracking issues

7 ) Received wrong or damaged product

 8 ) Want to modify or cancel your order

9 ) Quality concerns or custom requirements

Please don’t hesitate to reach out to us.
Our support team is ready to assist you promptly.

📩 Email us at: tuftexcare@gmail.com
📞 Call/WhatsApp: [7905849724]
💬 Live Chat available on our website

We value every customer and seller, and we’re committed to providing fast, fair, and helpful support.